Admin

Device Care


BY APPOINTMENT ONLY!

Meadow Woods Middle Digital Learning: Stallion Device Care

 

Students and parents - If you are experiencing technology issues or digital problems regarding your child’s device, please follow these steps to allow us to assist as quickly as possible. 
You MUST complete a “Digital Support Ticket” via Launchpad.ocps.net to receive the quickest response.  

I can access CANVAS.

 

Access theTech Help Resources for Studentson the “Student Body Meadow Woods Middle Canvas Module” via Launchpad.ocps.netto troubleshoot your technology issue.

Be sure to complete a Digital Support Ticket!

I have access to LAUNCHPAD or a web browser.

Complete a “Digital Support Ticket” via Launchpad.ocps.net. Be sure to be very specific about the issues you are having with your digital device. A member of the Digital Team will contact you within 24 hours in regards to your device care or drop-off arrangements.

I cannot access Canvas or Launchpad via any device.

Contact Meadow Woods Middle at 407-850-5180and leave your information. A member of the Digital Team will contact you within 24 hours in regards to your device care or drop-off arrangements.

 

Any additional questions or concerns should be directed to the Media Center Specialist, Kelli Gensler at [email protected] or Digital Dean, Caleb Root at [email protected].